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One of the main complaints of citizens in Peru is the formation of long queues to access a hospital or other public health facility. In this situation, Social Health Insurance (Assault) Application granted last September “EsSalud is my advice”, a web and mobile service that allows policyholders to access and consult in a variety of ways Procedures How to request a medical appointment
himself, to do Through this computer program, patients can access A summary of medical care, medical recommendations, the status of your notes and ancillary tests and requests for medical breaks. Likewise, they can consult the date, time and status of their medical appointments A health care provider (IPRESS) It is attached.
Along these lines, how does this technology contribute to providing better service to patients and reducing long queues outside hospitals and polyclinics?
read more: EsSalud MiConsulta App: How to make an appointment with any company for real?
read more: EsSalud MiConsulta App: How many seniors use the app for appointments?
Frank Guzman, Central Manager of Information and Communication Technologies AssaultInformation management That have Approximately 1′188,503 visits EsSalud is my advice Since its inception. Most Viewed Options:
| desire | visits |
|---|---|
| Others | 31.39% |
| attention | 31.23% |
| Supplementary Examinations | 24.52% |
| Recipes | 12.86% |
As for the link type, the spokesperson Assault said is Adults between 31 and 40 years of age Those who used the app the most followed Young people between 18 and 30 years of age.
| age | centenary |
|---|---|
| 18 to 30 years | 25% |
| 31 to 40 years | 29% |
| 41 to 50 years | 19% |
| 51 to 60 years | 12% |
| 61 or older | 15% |
In which areas does the dating app work?
Internet service EsSalud is my advice It can also be used on cell phones and is available to all policyholders across the country. However, till date, the Option 98 IPRESS to allow creation of medical appointments is implemented in primary care.
How is demand for medical appointments going?
As stated therein Request for medical appointments By applicationGuzman Castillo He mentioned that they have been developed till date 63,842.
“It is estimated that 100,000 appointments will be generated through the app by the end of the year.” EsSalud is my adviceAnd for next year’s forecast, we are looking to double the number of appointments made in proportion to 2023.”He said.
When asked if the application is already reporting progress in reducing queues at hospitals Social Health InsuranceThe manager replied: “It was identified as A 30% reduction in rows The reduction is expected to increase gradually as more policyholders use the application.oh”.
On the other hand, about Areas that report the most use of it app de Assault To carry out the appointments, the Rebagliati Service Networkcontinuously Arequipa Assistance NetworkAnd this Almenara Advantage Network respectively.
According to that quote A medical center that generated more appointments through the app, Is he Pablo Bermudez Polyclinic continuously Cincha Polyclinic in Lima.
What special choices can you make in the app and which ones are most requested?
Currently, 37 specialties are distributed out of 98 IPRESS across the countryIt can generate medical appointments through the app My query.
in connection with General medicine is a specialty in high demand. It is as follows Odontology Y Gynecologists respectively.
New options in the EsSalud Mi Consulta app
Central Manager of Information and Communication Technologies Assault Explained what It is planned to be implemented in the application My query Expected options till the end of 2023:
a) Phone Urgent:
- Focused Emergency and remote patients, by a doctor at the National Center for Telemedicine (CENATE). There is Similar to personal care related to medical referrals, making orders for ancillary tests, as well as emergency care. If the patient has to go in person.
b) CAM Membership Application
- ·This activity depends Insured persons above 60 years of ageThe same people who can request their connection Senior Center (CAM).
c) Kfre test:
- This activity will allow the insured patient to undertake KFRE test In the application. This test measures the risk a patient may have Chronic Kidney Disease (CKD). The information this test generates will help us Allows making predictions about the kidney health of the insured and implementing prevention campaigns To prevent patients from reaching critical condition.
when By 2024, Assault It is planned to implement:
- Video call: This will allow you to integrate directly Remote consultation with the insured and the doctor Reporter.
- Citas and Interconsultas: Activate the function of Schedule appointments For appointment requests from patients.
- Appointment reminder with messages: Activate Pop-up messagesReady for appointment reminders, prescriptions to pick up, sub-exams.
- Claims: Process claims AssaultThe complaint leads to the book.
- iOS Application: Activate the setting to use mobile apps for Apple brand devices (with iOS platform)
- Minor: Beneficiaries under the age of 18 to carry out consultation activities, make appointments and carry out the activity.
